Derma Flawless offers Free Shipping on all orders within Canada and the USA.
Most orders are delivered within 2-3 days. However, delivery times can also be subject to external factors as shall be described herein this policy and therefore, cannot be guaranteed. Please make sure to enter your shipping address correctly before you place your order.
COVID-19 Order Processing/Shipping Notice
Due to the Coronavirus (COVID-19), order processing may take an additional time to process due to the high order volume or other factors beyond our control.
All shipments have the potential to be delayed due to circumstances out of our control and the high volume moving through our carriers’ network. Derma Flawless will not be refunding or crediting shipping costs for any shipments delayed during this time and we apologize for any inconveniences that this may cause you.
Shipping/Carrier Disclaimer: Estimated delivery dates provided by Derma Flawless are non-binding and time of delivery is not of the essence. We shall not be liable for any delays, loss or damage in transit. Derma Flawless shall not be held responsible for any shipment/package being delayed by the carrier due to adverse weather conditions, uncontrollable circumstances (flight delays, equipment malfunction etc.), or an act of god and will not refund the cost of shipping.
Multiple days delays on shipments can be caused by any of the above-mentioned events regardless of the shipping method selected at the point of checkout.
Shipment reroutes/Lost Shipments/Shipments Returned to Derma Flawless: In the event that an order is placed with incorrect shipping information and requires a change of address, the customer will be charged a reroute fee and any additional shipping charges that may apply to such rerouting. This fee can vary based on your location and how much the shipment needs to travel away from its originally shipped location.
If incorrect shipping information provided by the Customer is the cause of a shipment(s) becoming lost in transit or delivered incorrectly by the carrier, then Derma Flawless shall not be held responsible for any compensation or replacements for the lost or incorrectly delivered shipment.
International Shipping Policy: International shipment may be subject to import taxes, custom duties and fees, which are imposed upon the shipment reaching your country. We have no control over such charges and as such, we cannot predict what such charges may be.